Privacy

Welcome to Flover Shop. At Flover Shop, your privacy isn’t just a legal checkbox—it’s a priority. When you visit our website, browse our gift guides, or place an order, you’re trusting us with your personal information. And we take that trust seriously.

This Privacy Policy explains how we collect, use, and protect your information. If you continue to use our site, you’re saying, “I’m good with how you handle my data.” If anything here doesn’t sit right with you, we totally get it—and encourage you to reach out or stop using the site for now.

What We Collect

To make your experience smooth, thoughtful, and personal, we sometimes ask for a few details. This could include your name, email, phone number, delivery address, and payment info when you place an order or sign up for updates.

Other times, we gather non-personal data automatically. Think: how long you spend on a page, what device you’re using, or where you clicked. This helps us learn what works and what doesn’t, so we can keep improving your experience.

We might also collect technical details like your browser type, IP address, or screen resolution. If you allow location services, we’ll use that to suggest local deals or estimate delivery timing.

Why We Use It

We use your information to do what we do best: deliver joy, quickly and reliably. Whether that means confirming your order, shipping it to the right place, or sending you exclusive offers you’ll actually want to see—your info is what makes that possible.

Your data helps us:

  • Process payments securely
  • Recommend products based on your interests
  • Improve our website’s speed and usability
  • Handle customer service inquiries with care
  • Send updates, if you’ve opted in (with an easy opt-out anytime)

We don’t sell or trade your personal information with third-party marketers. Period. Any sharing is strictly for running the shop—like working with secure payment processors, delivery partners, or email tools that follow strong privacy standards.

Third-Party Services

To give you the smoothest experience possible, we sometimes work with trusted partners for things like hosting, analytics, and order fulfillment.

If we share your information with these providers, it’s because we need to—not because we’re passing around your data for fun. Wherever possible, we keep things anonymized. These providers must stick to privacy practices that match ours, and we check in regularly to make sure your information stays protected.

Think of them as the behind-the-scenes helpers who make sure your order arrives on time and your inbox doesn’t get spammed.

Keeping Your Info Safe

Your security is our responsibility—and one we take seriously. Flover Shop uses encrypted servers, secure checkout systems, and industry-standard practices to guard your information against unauthorized access, cyber threats, or leaks.

But—and this is important—no system is 100% bulletproof. That’s just the reality of the internet. So while we’ll do everything in our power to protect your data, we also encourage you to stay cautious. Use strong passwords, avoid public Wi-Fi for purchases, and reach out if anything seems off.

We’re always updating our systems and staying on top of security best practices. You focus on picking the perfect bouquet—we’ll handle the back-end protection.

Your Choices, Your Rights

Your data belongs to you, and we’ll never make it hard to take control of it.

If you want to view, update, or delete the personal info we’ve stored about you, just let us know. You can also opt out of our emails with a single click—every newsletter we send has an unsubscribe link right at the bottom.

Don’t want us to keep your info after an order is complete? That’s okay too. As long as we’re not legally required to retain it (for tax or fraud prevention reasons), we’ll delete it on request.

We respect your right to privacy—and we’re always here to help you exercise it.

Links to Other Sites

Sometimes we include links to other websites—maybe a cool artist we featured, or a florist we admire. If you click one of those links, you’re leaving our site and entering theirs.

We don’t control what happens on those sites, so please read their privacy policies before handing over any personal information. Just because we link to a site doesn’t mean we vouch for their data practices.

Policy Updates

The digital world changes fast. New tools, new rules, new expectations. So every now and then, we may update this Privacy Policy to reflect what’s new.

Whenever that happens, we’ll update the date at the top of this page. Big changes? We’ll let you know. But by continuing to use the site after changes go live, you’re telling us you’re okay with the new terms.

Check in once in a while if you like. Staying informed never hurts.

Questions? Let’s Chat.

Have a question about how your data’s being used? Want us to erase something? Need help unsubscribing? We’ve got a real human on the other end ready to help.

Reach out at: contact@flovershop.com 

Thanks for trusting Flover Shop. Whether you're browsing, gifting, or just stopping by—we’re grateful to have you here, and we promise to keep your info safe, simple, and never overused. Just like your favorite flower arrangement: thoughtful, personal, and exactly what you need.